8/26/2009

Government legalize Blackberry "Service Center"

Ministry of Communications and Information Technology (Depkominfo) with BRTI (Indonesian Telecommunication Regulation Agency) states finally, to accept in principle the completeness, mechanisms, and procedures that have authorized repair service facility RIM (RIM-Authorized Repair Facility) in Indonesia.

"BRTI plenary meeting at the end states, that in principle BRTI can receive completeness, mechanisms, and procedures owned by RIM-Authorized Repair Facility in Indonesia," said Chief Information Center and Public Relations Administrator, Gatot Dewa Broto, in Jakarta, Wednesday (26 / 8).

It's just that, said Gatot, BRTI ask RIM to make a statement on the seal must be signed by officials representing RIM from Canada and the central office that represents or is responsible and legally authorized for RIM operations in Indonesia.

RIM's request that it provide a number of statements in between RIM has been trying to meet the requirements demanded by BRTI as stated in his letter No. 652/DJPT.5/KOMINFO/VII/2009 dated July 15, 2009 which applies to telecommunications providers and vendors / importers related to the follow-up commitment to service center for RIM BlackBerry.

"We also ask that RIM said it had obtained from the team's visit and BRTI Administrator on August 19, 2009 to see, learn, and conduct assessments freely and directly to the RIM-Authorized Repair Facility in Indonesia," he said.

Billy emphasized, that RIM-Authorized Repair Facility is provided as a full-service center sold as provided in Article 8 paragraph (2) letter (f) of Regulation Minister Kominfo No. Certification 29/PER/M.KOMINFO/8/2008 of Telecommunication Equipment and Tool.

In the rules it states that the petition certification of telecommunication equipment such conditions attached affidavit and the ability to provide warranty-after sales service on the stamp sale, unless the equipment tested was not to be traded.

In addition, RIM is required to affirm that the RIM-Authorized Repair Facility is provided as a full-service center for the sale in Indonesia is a total solution, so that any damage to any level does not need to bring consumers of telecommunications equipment damaged property is out of Indonesia.

"And we also asked RIM to assert that the RIM-Authorized Repair Facility is operational this has started functioning since August 21, 2009," he said.

As for some of RIM's after sales service which is spread in some places has been officially opened to the public for users who purchase telecommunications device via a telecommunications provider that is affiliated with RIM on 26 August 2009.

It asked that the statement was made by addressed to BRTI secara and if there are violations of commitments-commitments above, then the RIM should be willing to risk and legal consequences in accordance with the provisions of the laws and regulations applicable in Indonesia.

According to Billy, the existence of that statement is important, because it can serve as one means of control and BRTI Administrator in the process of supervision if there are things that contradict what he had promised to BRTI.

"And if such an affidavit has been submitted to the Administrator and BRTI, then as quickly RIM will regain their rights to use RIM to immediately apply for certification could be suspended / frozen by the Directorate General of Post and Telecommunications," said Gatot S. Dewa Broto.

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